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  1. #121

    Slowness in Bejeweled Blitz

    When I'm playing Bejeweled Blitz the game goes into slow motion and is behind in the moves. This makes it very difficult to play. Has there been any other problems like this? Thanks

  2. #122
    Zombie Temp Worker
    Join Date
    Jun 2012
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    1

    Exclamation Bejeweled Blitz wont load! error msg

    when i click to play the game all i get is this msg:


    Oh No!

    We encountered an error while loading the page.

    We apologize for the inconvenience. If the problem persists, we recommend trying again a bit later.

    Thanks for playing Bejeweled Blitz

    have tried everything ..deleted cookies/cache...updated flash & shockwave player...but nothing works...

    PLEASE HELP!!!

  3. #123
    Zombie Temp Worker
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    Jun 2012
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    Angry Oh No! We encountered an error while loading the page.

    Please, somebody help me!

    For the past week I have been getting the above message EVERY SINGLE TIME that I try to load Bejeweled Blitz.

    It only happens with one of my accounts.
    I have two, a business one, and a private one.
    The business one will load b/blitz all the time.
    The private one never.

    We have 2 x desktop PC, and 3 x laptop, running either XP Home, XP Pro, or Windows 7.
    All can run IE, Chrome and Firefox.

    Cache, history and coockies cleared on all, and rebooted.

    I have tried both accounts on all PC's and laptops on all browsers: -

    The business one will load b/blitz all the time.
    The private one never.


    So, to recap -
    one account on 5 computers, running 3 OS's, each with 3 browsers
    Bejeweled Blitz will not load on any of them!

    Anyone any ideas?
    Any Bejeweled Blitz tech staff here?

    Looking forward to replies.
    Keith

  4. #124
    PopCap Ambassador PopCap_Dana's Avatar
    Join Date
    Aug 2011
    Posts
    638

    Re: Oh No! We encountered an error while loading the page.

    Hi Keith,

    I'm sorry for this issue--that really is a confusing thing to deal with! We would have to investigate that on a one-to-one basis, so if you would, please file a help ticket on http://support.popcap.com/facebook/bejeweled-blitz

    Thanks for your patience!

  5. #125
    Zombie Temp Worker
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    Jun 2012
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    2

    Bejeweled on Facebook running very slowly and sticking!

    Since the last Flash Update a few days ago Bejeweled has been almost unplayable. It loads without any problem but actually playing the game is awful, it sticks, is very slow and jerky and sometimes freezes for a couple of seconds. AAARGGHHHH!!

    I play on my home PC and on my Laptop and both are exactly the same since the update, all cookies, cache etc have been cleared, makes no difference. HELP!!

  6. #126
    PopCap Ambassador PopCap_Dana's Avatar
    Join Date
    Aug 2011
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    638

    Re: Bejeweled on Facebook running very slowly and sticking!

    Hi Nick,

    I'm sorry to hear your game has slowed down with the new Flash update. Have you tried switching browsers? I updated Flash this morning, and I'm playing in Chrome; my game still runs normally.

  7. #127

    Bejeweled

    It is slow to load,I can't get any points,it's slow and hangs up.Please Help!!!

  8. #128
    Zombie Temp Worker
    Join Date
    Jun 2012
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    Game not loading

    As of this morning (6/16/12), the game will not load. In fact, none of the games I play on Facebook will load. I have tried clearing the history and the cookies with no effect. I am running Windows 7. Is anyone else having this problem? Please help!

  9. #129
    Lexographer
    Join Date
    Oct 2011
    Posts
    132

    Re: Game not loading

    Quote Originally Posted by Heather Moreland View Post
    As of this morning (6/16/12), the game will not load. In fact, none of the games I play on Facebook will load. I have tried clearing the history and the cookies with no effect. I am running Windows 7. Is anyone else having this problem? Please help!
    I am not having a problem today. If it were just Bejeweled, I would say it's the game itself, but since you are not able to load anything, the only thing I can suggest is to re-boot your computer, not "re-start", but shut down and re-boot. Good luck!

  10. #130
    Zombie Temp Worker
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    Jun 2012
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    Re: Bejeweled on Facebook running very slowly and sticking!

    I've had the same problem. Using Firefox 13.0.1. I'll probably switch over to playing Mindjolt games until this is fixed.

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